More jobs:
Manufacturing ERP Customer Success Specialist
Job in
Brighton, Livingston County, Michigan, 48116, USA
Listed on 2026-08-22
Listing for:
Steelhead Technologies Inc
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Steelhead Technologies is seeking a Customer Support Specialist for our Calumet or Brighton, MI office. You will provide knowledge and technical support to customers via email, phone, text, Zoom, and occasionally in-person, building trust and driving feature adoption.
You will engage with existing customers to identify issues, train users, and collaborate with cross-functional teams to ensure a smooth customer experience. Prior customer-facing experience is preferred.
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