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Manufacturing ERP Customer Success Specialist

Job in Brighton, Livingston County, Michigan, 48116, USA
Listing for: Steelhead Technologies Inc
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Success Management
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR
Job Description & How to Apply Below

Steelhead Technologies is seeking a Customer Support Specialist for our Calumet or Brighton, MI office. You will provide knowledge and technical support to customers via email, phone, text, Zoom, and occasionally in-person, building trust and driving feature adoption.

You will engage with existing customers to identify issues, train users, and collaborate with cross-functional teams to ensure a smooth customer experience. Prior customer-facing experience is preferred.

Consider building your career as a Manufacturing ERP Customer Success Specialist at Steelhead Technologies Inc.

The advertised compensation is 42.000 - 60.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Manufacturing ERP Customer Success Specialist role in the description above.

We appreciate your interest in this position.

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