Customer Success Specialist Manufacturing ERP
Listed on 2026-10-07
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Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Technical Support
Steelhead Technologies is seeking a Customer Support Specialist to assist manufacturing customers in utilizing our cloud-based ERP platform. You will answer inquiries through email, phone, text, and video, providing critical knowledge and technical support to ensure smooth operations.
As a member of the team, you will build trust with customer contacts at various levels, educate users on feature value, and proactively identify issues before they escalate, helping drive adoption and expansion of
This is an excellent role to take on the Customer Success Specialist for Manufacturing ERP role at Steelhead Technologies Inc.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Brighton, MI, United States.
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