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Bank Customer Service Banking & Finance

Member Experience Specialist

Job in Brighton, Livingston County, Michigan, 48116, USA
Listing for: Lake Trust Credit Union
Full Time position
Listed on 2026-02-22
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Job Description & How to Apply Below
A community-focused financial institution in Brighton, MI is seeking a Member Experience Associate dedicated to delivering outstanding member experience. This role involves helping members achieve their financial goals through proactive engagement and relationship-building. You will be responsible for providing financial coaching, educating on loans, and cross-selling products to enhance member loyalty. A strong team player with a High School Diploma/GED and relevant experience is essential.

The position allows for a hybrid work schedule after 6 months.
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