Business Solutions Analyst

The Business Solutions Analyst is a dual-discipline role serving as the primary interface between technology and business stakeholders for application development, reporting, and quality assurance. This role gathers business and reporting requirements and translates them into functional and technical designs. As a member of a small, combined BA/QA team, the Business Solutions Analyst supports quality assurance across application deliverables, including test planning, execution, and defect management.

The role also provides insight and consistency for UI/UX across company websites and applications, champions emerging technologies, analytics, AI, and testing tools, and partners with IT staff to deliver business analysis and requirements gathering.

This is a full-time hybrid position based in Michigan.

Are you looking for your next opportunity? If so, we would love to hear from you.

At Life Secure, we are committed to delivering a range of innovative and accessible insurance solutions to protect our clients and their families from unexpected medical claims.

Our business is built on relationships, and we are looking to add to our team. We are seeking individuals that are looking to drive individual and company success, are passionate about working as a team and committed to building long-term, meaningful relationships.

We are seeking a highly motivated Business Solution Analyst to join our team.

The Business Solutions Analyst is a dual-discipline role serving as the primary interface between technology and business stakeholders for application development, reporting, and quality assurance. This role gathers business and reporting requirements and translates them into functional and technical designs. As a member of a small, combined BA/QA team, the Business Solutions Analyst supports quality assurance across application deliverables, including test planning, execution, and defect management.

The role also provides insight and consistency for UI/UX across company websites and applications, champions emerging technologies, analytics, AI, and testing tools, and partners with IT staff to deliver business analysis and requirements gathering.

Provide analysis support and technical direction within the Business Solutions team, preparing high-quality deliverables and escalating complex analysis, reporting, and application development issues as appropriate.

Partner with business users, SMEs, stakeholders, the development team, and external vendors to identify needs and improvement opportunities and translate them into detailed business requirements and technical design documentation for coding, testing, and implementation.

Lead the design and support key business decision reports, dashboards, and charts, applying standards for automation, templates, and consistency, and act as a liaison across teams to evaluate processes and initiate system enhancements that streamline processing, reduce costs, and increase user satisfaction.

Identify, evaluate, and embed AI-driven features (e.g., predictive analytics, natural-language query, anomaly detection) into products, and leverage AI/generative AI tools to accelerate delivery Agile/Scrum Delivery, Sprint Management &Backup Scrum Master

Work within Agile/Scrum methodology to support consistent delivery through sprint planning, backlog refinement, reviews, and retrospectives, supporting an operating cadence of releases and maintenance work.

Partner with the Product Owner and team to refine user stories, define acceptance criteria, and align on Definition of Ready/Done, using Jira to manage epics, stories, tasks, defects, and dashboards

Serve as backup Scrum Master as required, facilitating ceremonies, raising delivery risks early, and supporting continuous improvement. Quality Assurance / Test Planning, Execution, Automation &Defects

Own quality assurance for application development projects, establishing QA standards and release criteria and developing detailed test plans, schedules, and test cases that validate requirements and acceptance criteria.

Execute functional, regression, and end-to-end tests, create and maintain reliable automated test suites aligned to regression needs, and maintain traceability matrices to ensure coverage aligns with business needs.

Monitor, triage, and debug issues using Jira for defect lifecycle management, develop defect-prevention processes, and research and recommend emerging QA, AI, and test-automation tools to improve team capability and efficiency.

User Acceptance Testing (UAT)

Own UAT for most initiatives, developing the UAT strategy and plan, defining scope and entry/exit criteria, and creating or facilitating UAT scenarios and test cases aligned to end-to-end business workflows with traceability to requirements.

Coordinate UAT readiness (environments, access, test data, scheduling), track progress, and lead defect triage with business and IT Project Coordination / Delivery Management & Critical Thinking

Act as project manager with development…