Account Director

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices.

Our structure enables our teams to maintain their own unique, regional culture.

HUB is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 700 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

We want you to achieve an even work‑life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career‑driven individuals to move upward in our organization. Our successes breed your opportunity!

Benefits you may enjoy working at HUB International Midwest‑East:

• Medical, Dental, and Vision (PPO, HMO, and HSA)
• Comprehensive Wellness Program
• 401(k) Retirement Plan
• Life and Disability Plans
• Vacation, Holiday, Sick, and Personal Time Off
• Spending Accounts
• Pet Insurance
• Bonus Program
• Comprehensive Onboarding Program
• Continuing Education / Personal Development Programs
• Flexible Work Arrangements
• Employee Engagement Events
• Dress for Your Day
• Dress‑Code Service Awards

The Account Director role will be responsible for servicing a size book of business that is approximately $1M in revenue. Within their assigned book of business, the Account Director will provide professional, courteous account leadership and broking services to assigned clients, having primary responsibility for account retention.

Primary responsibilities include overseeing assigned accounts, including proactive consultation, insurance program design, carrier marketing direction, collaboration with colleagues throughout HUB, and negotiation of coverage terms and conditions. The Account Director will work alongside account teams including Producers, Account Executives, Financial Analysts, Strategists, Account Managers and Associate Account Managers, as assigned.

Job Responsibilities:

Serve as the point person for client relationships which includes communicating with internal (service/ production team) and external stakeholders on all account updates.
Working alongside and cooperatively with assigned account team members and serve as the HUB’s primary consultant to the client.
Establish and maintain strong and productive professional relationships with “C‑Level” and other decision makers for assigned HUB clients.
Possess a detailed knowledge of the clients’ business and industry, being able to articulate applicable exposures to loss, insurance coverages, and appropriate/available risk management/control solutions.
Establish and maintain strong and productive professional relationships with appropriate insurance carrier marketing, underwriting, and risk control staff, including a detailed familiarity with each carrier’s products and services in support of assigned clients.
Directly oversee and coordinate the delivery of all HUB services to assigned clients throughout the policy cycle, including stewardship reports, delivery of risk control services, carrier meetings, claims reviews, preparation of coverage outlines, and marketing…