Logistics Administrator

Job Title

Logistics and Shipment Coordinator

This role serves as a key point of contact between internal teams, customers, and logistics partners, with a strong focus on coordinating outbound shipments, maintaining accurate documentation and system records, ensuring compliance, and delivering clear and timely customer communication.

• Coordinate outbound shipments to ensure on‑time delivery in alignment with customer and production requirements.
• Serve as the primary liaison between carriers, customers, internal manufacturing teams, and account contacts to support smooth shipment execution.
• Plan and coordinate LTL, parcel, and expedited shipments as needed based on customer and production priorities.
• Obtain freight rate quotes, coordinate carrier selection, and calculate freight charges and customer upcharges.
• Prepare, audit, and maintain all shipping documentation, including bills of lading, packing slips, invoices, and export paperwork.
• Process and reconcile shipping invoices, ensuring accuracy against customer purchase orders, quotes, and sales orders.
• Enter invoices into customer portals and internal ERP systems as required.
• Maintain organized shipment files and ensure documentation remains audit‑ready at all times.
• Reconcile monthly freight reports and file freight claims when necessary.
• Maintain required export documentation, including NAFTA certificates and customs paperwork.
• Enter and maintain shipment data within ERP systems, such as Sage or SAP, ensuring completeness and accuracy.
• Maintain open and closed sales order records and ensure data accuracy throughout the shipment lifecycle.
• Create and maintain operational logs, including late delivery reports, manual shipment logs, and daily invoicing summaries.
• Collaborate with internal teams to resolve shipment, documentation, or invoicing discrepancies promptly.
• Provide responsive and professional customer service, keeping customers informed on shipment status and resolving issues quickly.

• At least 2+ years of experience in logistics, order processing, or a related administrative role.
• Proficiency in data entry with a strong emphasis on accuracy and completeness.
• Experience working with an ERP or CRM system (such as Sage or similar platforms).
• Proficiency with Microsoft Office, including Outlook and Excel.
• Strong attention to detail with a focus on documentation accuracy and compliance.
• Excellent written and verbal communication skills.
• Strong customer service skills with the ability to interact professionally with internal and external stakeholders.
• Ability to prioritize tasks and manage time effectively in a fast‑paced, deadline‑driven environment.
• Comfort working across multiple systems and customer portals simultaneously.
• Strong organizational skills and reliable follow‑up to ensure tasks are completed fully and on time.

• Experience entering and maintaining shipment data in ERP systems such as Sage or SAP.
• Familiarity with logistics processes, including LTL, parcel, and expedited shipments.
• Experience preparing and maintaining export documentation, including NAFTA certificates and customs paperwork.
• Ability to reconcile freight reports and support freight claim filing.
• Experience creating and maintaining operational reports and logs, such as late delivery reports and daily invoicing summaries.
• Ability to collaborate effectively with manufacturing, customer service, and logistics partners.
• Demonstrated reliability and commitment to supporting a well‑tenured, collaborative team environment.

This is an onsite position with a Monday through Friday schedule from 7:00 a.m. to 4:00 p.m., including a 30‑minute unpaid lunch break. The role is primarily desk‑based and requires comfort sitting at a workstation for extended periods while working within ERP systems, customer portals, and Microsoft Office applications. You will join a friendly, well‑tenured team in a supportive environment, with an initial 6‑month contract‑to‑hire structure that offers the opportunity to grow into a long‑term role.

This is a Contract to Hire position based out of Brighton, MI.