VP Operations - Private Duty Services

Corso Care Personal Care in Private Homes Vice President of Operations

The Vice President of Personal Care in Private Homes is responsible for the overall strategic leadership, operational execution, and financial performance of the private duty home care division. This individual will drive business growth, ensure high‑quality care delivery, and foster strong relationships with clients, employees, and key stakeholders. The Vice President will lead the development of innovative care solutions, maintain compliance with industry regulations, and create a culture of excellence in service.

• Previous experience in Private Duty/Personal Care Services at a VP level required
• Multi‑State responsibilities (Midwest)
• Office located in Brighton, MI
• Bachelor's degree in healthcare administration, business, or a related field (Master’s preferred)
• 7+ years of leadership experience in home care, senior living, or healthcare services
• Proven track record of driving business growth and operational success in private duty or home care services
• Strong financial acumen, with experience in budgeting, P&L management, and revenue growth strategies
• Knowledge of state and federal home care regulations and compliance requirements
• Excellent leadership, communication, and relationship‑building skills
• Ability to think strategically while executing day‑to‑day operations effectively

• Develop and execute a strategic plan to grow the private duty home care business.
• Identify new market opportunities, service expansion strategies, and partnerships to drive revenue.
• Establish and maintain relationships with key referral sources, including hospitals, skilled nursing facilities, and senior living communities.
• Stay ahead of industry trends and regulatory changes to adapt business strategies accordingly.
• Oversee the daily operations of the private duty home care division, ensuring efficiency and high‑quality service delivery.
• Develop and implement policies, procedures, and best practices to enhance operational effectiveness.
• Drive process improvements and technology adoption to enhance service quality and streamline operations.
• Ensure compliance with federal, state, and local regulations, as well as industry accreditation standards.
• Manage the division’s financial performance, including budgeting, forecasting, and cost management.
• Develop strategies to optimize profitability while maintaining high‑quality care standards.
• Analyze key performance indicators (KPIs) and adjust strategies to meet business objectives.
• Oversee payer mix, private pay revenue, and reimbursement structures to ensure financial stability.
• Build and lead a high‑performing team, fostering a culture of accountability, excellence, and continuous improvement.
• Attract, retain, and develop top talent in caregiving, operations, and leadership roles.
• Implement training and development programs to enhance staff skills and professional growth.
• Ensure strong employee engagement and satisfaction to maintain high retention rates.
• Maintain a client‑centered approach, ensuring high satisfaction and quality of care.
• Develop and implement strategies to enhance client experience and improve retention rates.
• Act as a spokesperson and advocate for the company within the community and industry associations.
• Oversee the call line operations and implement new product lines.
• Oversee the private pay nursing and implement growth of program.
• Oversee the staffing agency and growth of program.

• Deep Devotion: Demonstrated ability to develop caring relationships with direct reports.
• Strives for Excellence: Ability to teach, coach, and mentor, optimizing the team toward a goal or vision.
• High Integrity and High Trust: Consistently delivers on commitments; maintains confidences and is humble.
• Motivates Others: Creates an environment where employees can be their best version.
• Decisive: Makes decisions based on analysis, wisdom, experience, and good judgment; uses curiosity and logic to solve difficult problems effectively.
• Collaborator: Easily gains trust and support of peers; seen as a team player.