Retail Banking - AVP Bank Manager

Are you a seasoned Branch Manager ready to grow your leadership career? If so, we want to meet you!

Independent Bank
, we believe our strength lies in the unique perspectives and experiences of our team. We foster a culture of professional growth, individuality, and collaboration—one where ideas thrive, integrity guides our actions, and people come first. Guided by a mission to inspire financial independence and a vision of clarity and confidence in finance, we support both our clients and our team members in achieving their goals.

As an AVP Bank Manager
, you will oversee the full operations of a retail banking office, with direct responsibility for branch performance, employee development, and customer satisfaction. You’ll play a critical role in driving branch profitability through community engagement, client acquisition, and team leadership. This role requires a hands‑on approach to coaching, problem‑solving, and delivering excellent service across all functions and affords you a pathway to leadership growth and development.

• Competitive compensation package.
• Accommodating and flexible paid time off.
• A knowledgeable, goal‑driven, and exciting team of colleagues.
• Exposure to different areas of banking and the ability to work with leaders within the industry.
• Community‑focused events and volunteer opportunities.

• Manage employees, organize and direct activities, maximize branch profitability, provide high level of quality customer service and has overall daily operational responsibility for the performance of the office location.
• Participates in the selection, training and development of assigned staff; completes and conducts performance reviews; acts as final authority for basic issue resolution at office level.
• Oversees organization of branch sales, operations and service processes and procedures to maximize customer service and staff productivity and operational efficiencies.
• Ensures staff compliance with regulations, requirements and procedures; ensures staff follows operational and security policies and procedures.
• Develops and maintains profitable, multi-product relationships with individuals, small businesses and other organizations within their respective community.
• Calls on prospective and existing customers to develop professional relationships for the purpose of developing new business relationships.
• Initiates and/or collects customer loan applications; interviews loan applicants; forwards loan applications and appropriate supporting documentation for review.
• Works with Community Banker to establish, achieve and/or exceed branch performance and personal production goals; ensures that staff members meet or exceed established sales and CRA goals.
• Manages cost effectiveness of the branch; maximizes profitability.
• Supports the organizations Community Reinvestment Act (CRA) goals through business development efforts; educates branch staff in CRA requirements including documentation.
• Reviews, audits, modifies and/or prepares a variety of operational and financial reports and general correspondence within required time frames.
• Participates in establishing and overseeing staff training and development plans; coaches employees daily/weekly as necessary.
• Receives and resolves routine customer issues and inquiries. Involves Community Banker when necessary.
• Performs other related duties as assigned.

• Associate's or Bachelor's degree or equivalent of working experience.
• 5+ years of branch management and sales experience.
• Advanced knowledge of key banking operations and security policies, practices and procedures.
• Advanced knowledge of effective customer service methods and practices.
• Advanced ability to meet and/or exceed established…