Xfinity Retail Sales Consultant

Job Summary

$24.09+ Hourly (Pay is $16.40/hr. + $1330/mo. Targeted Commission)

• Engaging customers with enthusiasm and demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service in all interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as a brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially regarding Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment and connecting our products and services to customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjusting to a full time, variable work schedule to meet retail operational needs, including days, evenings, weekends, and holidays as necessary (open availability required).
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and the ability to stand and move about the store constantly
  .

Customer‑Focused;
Workplace Organization;
Persuasion;
Technical Knowledge;
Teamwork;
Self Motivation;
Resilience;
Communication;
Critical Thinking Problem Solving;
Professional Integrity

Base Pay: $16.40 per hour. Total Target Compensation: $24.09 per hour.

High School Diploma / GED

2-5 Years

• Medical, Dental, and Vision coverage.
• Comcast Xfinity courtesy services.
• Discount tickets to Universal Resorts.
• Paid Parental leave.
• Tuition reimbursement up to $8,000 (Full Time employees).
• Paid Time Off.
• 401K Savings Plan with up to 6% dollar‑to‑dollar matching.

Comcast is an EOE/Veterans/Disabled/LGBTQ+ employer.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.