Sales Key Account Manager

BWI Group is a global automotive Tier-1 supplier with a legacy spanning more than a century and with the vision of Empowering Smart Mobility. We deliver safe, comfortable, smart, and sustainable ride and drive solutions with our Brake and Suspension System products from our locations throughout China, North America, and Europe. We are a customer-centered organization that places great emphasis on Teamwork, Passionate Innovation, and Personal and Company Growth.

Location: Brighton, MI 48116 or Moraine, OH 45439

• Responsible for managing the overall relationship with the customer and serving as the central point of coordination.
• Identify and develop new business opportunities with customers. This involves working closely with all other companies’ functional teams to develop and implement strategies to expand the company's market share, driving growth and profitability for the company.
• Build strong relationships with the customers, maintaining regular communication and addressing any concerns or issues that arise, acting as the primary point of contact for the customer to ensure customer satisfaction and loyalty.
• Negotiate contracts and pricing agreements with the customer, working closely with the legal and finance teams to ensure that terms and conditions are favorable for both parties.
• Develop and implement strategic plans to achieve long-term growth and profitability with OEM customers, supporting market intelligence and competitive analysis, identifying new business opportunities and all offerings that meet customer needs.
• Work closely with the plant and logistics for demand planning and supply chain teams to forecast sales volumes and ensure that production and inventory levels are aligned with customer demand.
• Work closely with cross‑functional teams within the company, including engineering, operations, and quality, to ensure that customer requirements are met and that products are delivered on time and to the customer's specifications.
• Support the customer engineering team for working with the customer to develop and engineer new products that meet their specific requirements, in coordination with the Key Account Manager.
• Ensure that production and inventory levels are aligned with customer demand, forecasting sales volumes to meet delivery commitments.
• Ensure that products meet customer quality standards and address any customer complaints or issues that arise, maintaining customer satisfaction.

• 2+ years of experience in KAM role at a global company.
• Knowledge of negotiation, presentation, organizational and multi‑tasking techniques.
• Strong communication ability (oral and written) in English.
• Strong leadership abilities.
• Excellent organizational, problem‑solving and decision‑making skills.
• Self‑motivated, able to work under time pressure and minimum supervision.
• High level of interpersonal, communication and negotiation skills (customer facing).
• Willingness to travel / mobility.
• Flexibility to work early or late schedules to accommodate customer time zones.

• 5+ years of experience with an automotive manufacturing company in a role involving both engineering and sales activities.
• Knowledge in reviewing strategies to increase revenue, often beginning by researching new markets or assigning other professionals to conduct studies of products and consumers.
• Must be able to oversee sales growth; evaluate sales reports, often looking to capitalize on a particular product or service in the marketplace.
• Master’s degree with a major in business administration, engineering, or a closely related field.
• Experience in automotive industry, preferred in suspension systems.

25% – 40% domestically to customer sites in MI. Less than 10% internationally to manufacturing/customer sites.

Benefits are effective starting on your first day of employment! We offer: