Lead Director - Agile Practice Management

Position Summary

We are seeking an accomplished IT leader to serve as Director, Agile Delivery Practice. This high‑impact leadership position is responsible for overseeing a diverse, strategically important portfolio of technology initiatives and ensuring the highest standards of delivery, governance, and organizational alignment. In this role, you will lead and support multiple concurrent programs totaling 633,000+ hours of work and representing $44M+ of annual investment.

You will connect business strategy to execution, create structure and predictability in how work gets done, and ensure that program outcomes translate into tangible value for the enterprise.

• 10+ years leading Program Managers, agile (scrum) teams, and technology teams to deliver strategic initiatives at scale.
• Proven experience managing IT portfolios and delivering complex, multi‑year programs in large‑scale, matrixed organizations with a budget exceeding $40M.
• 3+ years of experience as a people leader with direct reports.
• Demonstrated ability to flex between strategic portfolio oversight and hands‑on program management when circumstances require it.
• Experience designing, implementing, and continuously improving program and portfolio governance structures.
• Strong communication and executive presence; skilled at influencing up, down, and across the organization, including with senior executives.
• High standards for quality, accountability, and stakeholder engagement, with a track record of driving results through others.
• Comfort operating in ambiguous environments, connecting the dots across disparate efforts, and driving clarity and alignment among diverse stakeholders.
• Familiarity with portfolio management and product model toolsets (e.g., Rally/JIRA, roadmap tools, initiative planning tools, financial tracking) and a willingness to deepen that expertise.

• Agile (e.g., SM, RTE, SPC), PMP, or equivalent certifications.
• Healthcare experience ideally within Medicare and/or Medicaid.

Bachelor’s degree or equivalent experience.

The typical pay range for this role is: $ – $. This range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

This position also includes an award target in the company’s equity award program.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.