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Workforce Scheduling Analyst PTO
Job in
Bristol, Hartford County, Connecticut, 06010, USA
Listed on 2026-07-03
Listing for:
Cogeco Inc.
Part Time
position Listed on 2026-07-03
Job specializations:
-
Business
Business Analyst
Job Description & How to Apply Below
Cogeco Inc. is looking for a Workforce Management Analyst to optimize scheduling and resource utilization in our contact centre. This role involves producing weekly schedules, evaluating service metrics, and collaborating on forecasting strategies to ensure operational targets are met.
The ideal candidate has over 3 years of scheduling experience, proficient in MS Office and has a strong customer service attitude. Benefits include competitive pay, comprehensive healthcare, and a robust 401(k) plan.
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