Lake Compounce - House Lead (Phantom Fall Fest Job Bristol area,Connecticut USA,Business

Position: Lake Compounce - House Lead (Phantom Fall Fest)

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family‑held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

As an equal‑opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The House Lead assists with ensuring that all costumed events are successfully executed to deliver outstanding guest satisfaction. This position focuses on leading and directing team members to provide scary and realistic character performances that meet the set standards and intent of the event. Duties of this position include, but are not limited to, managing a team of actors, supervising, monitoring, and assisting with various park attractions, as needed.

We

Are Currently Looking For A:

Lake Compounce – House Lead (Phantom Fall Fest)

Roles & Responsibilities :

Dates you MUST be available for if hired:

Friday 8/28 - 5:30pm-8:30pm: PFF Orientation & Scare Safety 101
Sunday 8/6 - Makeup Training (Makeup Artists only)

Group Rehearsals (Dependent On House Assignment):

Tuesday 9/8 - 5:30pm-8:30pm:
Scare Zone
Wednesday 9/9 - 4:30pm-7:30pm Daytime
Thursday 9/10 - 5:30pm-8:30pm: mAlice and Blood craft
Friday 9/11 - 5:30pm-8:30pm:
Malignant, Med Evil, and Project Nightmare
Wednesday 9/16 - 4:30pm-7:30pm:
Daytime Dress Rehearsal
Thursday 9/17 - 4:00pm-9:30pm:
First Dress Rehearsal
Friday 9/18 - 4:00pm-9:30pm:
Final Dress Rehearsal

Performance Dates:

Saturday 9/19, Sunday 9/20
Saturday 9/26, Sunday 9/27
Friday 10/2, Saturday 10/3 ,Sunday 10/4
Friday 10/9, Saturday 10/10, Sunday 10/11
Friday 10/16, Saturday 10/17, Sunday 10/18
Friday 10/23, Saturday 10/24, Sunday 10/25
Friday 10/30, Saturday 10/31, Sunday 11/1

Roles & Responsibilities :

Supervisory Duties:

Lead and motivate a team of scare actors to successfully execute an event
Lead by example, attitude, and as a representation of Lake Compounce’s core values
Act as an approachable mentor and coach to all assigned team members
Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
Become knowledgeable of performing the essential duties of all performance‑related positions and backfill these positions when needed
Participate in new‑hire orientation and training activities for all assigned employees
Ensure that all required meal and other breaks are being given in accordance with Lake Compounce policy
Comply with all federal and state labor laws (e.g. Child Labor laws)
Assist with team scheduling and timekeeping activities

Departmental Duties:

Delight each guest by providing exceptional customer service, conveying a positive and friendly attitude, and engaging with guests in a fun and exciting manner!
Monitor team members during performance time to ensure that their costumes and make‑up is suitable for the event
Train a team of scare actors in acting techniques that will bring realism and excitement to the event’s theme
Perform as a scare actor to provide a hauntingly good time for all guests
Consistently remain in character throughout the entirety of their scheduled shifts,…