Assessment Care Manager

Description Mission

Connecticut Community Care helps people of all ages, abilities, ethnicities and incomes live their best lives at home with active and meaningful connections to their communities.

The Care Manager assists individuals in maintaining an interactive process of informed decision-making about Long-Term Services and Supports. Serves a key role in coordinating the efforts of formal and informal caregivers on behalf of clients. Care Management is a person-centered service that values the consumer’s choices and rights.

Assessment Care Manager While this position requires the ability to perform all of key responsibilities listed for a Care Manager, the primary responsibilities will focus on performing initial assessments and reassessments (Reassessments are for Community First Choice Assessors only) to establish eligibility for various contracted programs.

• Conducts comprehensive, systematic, assessments that are person-centered with individuals, including family or representative as requested, in the person’s preferred setting for the discovery, use, and screenings for public programs.
• Educates individuals on the components of the program, service options, and DSS guidelines, including eligibility, costs, how each may work with the person’s formal and informal supports and resources, and the pros and cons/costs and benefits of each option.
• Promptly completes all client documentation, applications, forms, and additional documentation as required.
• Monitors and reviews continued cost effectiveness, quality and appropriateness of care plan/service delivery, service order entry and renewals, and the contractual obligations. Works with the individual to make revisions where necessary, at established intervals and as otherwise indicated, in conjunction with the service provider.
• Conducts person-centered telephone and in-person interviews with clients and their families, and other activities necessary for reassessment of clients and the monitoring and adjustment of care plans.
• Works effectively as part of an interdisciplinary team and in conjunction with other internal and external resources and committees. Participates in on‑call services and acts as backup for emergency community coverage.
• May participate in mentoring new staff and additional continuing education services

• Conducts person centered, comprehensive assessments to properly screen for programs and resources, and assist with care plan development.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

• Bachelor’s degree in administration, social work, public health, recreation, psychology, counseling, gerontology, or related field required.

• Must have a minimum of two years’ experience in health care or human services. A Bachelor’s degree in Nursing, Health, Social Work, Gerontology or a related field may be substituted for one year of experience.
• Knowledge and understanding of psychological, human development, social, health, and economic factors influencing the attitudes and behavior of individuals and families.
• Knowledge of community resources available to individuals and families; an ability to mobilize resources into a coordinated and comprehensive plan of care.
• Familiarity with funding and financial sources; including Medicaid and Medicare.
• Experience in conducting comprehensive, systematic, person–centered assessments in community settings, homes, hospitals and nursing homes.
• Strong advocacy and communication skills with…