Medical Assistant- Occupational Health office

At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.).

We are Magnet  and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health and the Medical Group your choice.

Provides both clerical and clinical support to Med Works Occupational Health, including patient reception, flow, and care. Maintains patient electronic records, ensures adequate office and medical supplies, explains policies and procedures, routes patient information, answers phone calls, and provides clinical support as directed by Medical Providers. This role does not require interaction with Centralized Scheduling or insurance companies.

Assists With Patient Care Delivers on-site patient care under Medical Provider direction, including suturing, wound care, and debridement

Ensures timely patient callbacks in accordance with medical protocols

Obtains health history and baseline patient data Reviews patient records for completeness prior to visits

Maintains Clinical Areas Restocks exam rooms with instruments and medical supplies

Cleans and prepares exam rooms per protocol; sterilizes instruments as necessary

Arranges proper disposal of lab and medical waste

Performs quality control checks and maintains records for lab equipment and refrigerators

Clinical Testing & Patient Data Collection Performs routine physical assessments: blood pressure, temperature, pulse, visual acuity, EKG, and Pulmonary Function Tests Collects urine and blood samples per established protocols

Administers audiograms per OSHA standards

Conducts breath alcohol testing per DOT and company guidelines

Performs urine drug screening collections per DOT, non-DOT, and client-specific protocols, including chain of custody procedures

Runs simple lab tests (CBC, glucose, etc.) following policy and procedure

Updates patient records as needed in preparation for provider review

Reporting & Results Management Monitors the return of lab and test results; ensures all requested results are complete and available for provider review

Reports physical clearance results, lab results, and testing outcomes to client companies and offices as requested

Uses discretion when disseminating patient information to outside sources

Administrative Support Performs reception duties: answering phones, processing patients, and accurately entering demographic information

Operates office equipment including fax machines, copiers, and other devices

Assists the Office Manager with projects and requests

Places office supply orders to maintain adequate inventory

Keeps reception area and workspace clean and organized

Educational /

Minimum Requirements High School Diploma required

Completion of an accredited Medical Assisting program or 1 year of direct patient care experience in a medical or hospital setting preferred

Current CPR certification required prior to employment

State/Federal Mandated Requirements Current BLS/CPR certification

Bristol Hospital Mandated Educational Requirements General orientation at time of hire

Fire/Safety/Infection Control annually

Other programs as mandated

Special Requirements DOT/Urine Specimen Collector Certification Breath Alcohol Technician (BAT) Certification Spirometry Testing Certification Escreen 123 Trainer and Collector Certificate

Physical Requirements Frequent bending, stooping, walking, and sitting; on feet most of the day Assists patients in and out of treatment rooms, chairs, and exam tables

Spends up to 1–4 hours per day at a computer performing data entry

Must be able to hear and understand routine conversation in person and over the phone

Sufficient visual acuity to read, use computers, and perform essential job functions

Must be able to speak clearly and be understood by the average person

Significant documentation and paperwork review requiring extensive visual acuity

Work Environment Medical office setting with direct exposure to patients, body fluids, and possible exposure to blood borne pathogens

High volume of telephone and in-person contact with…