Laboratory Operations Manager

Job Details

Job Location:

BHI Bristol Hospital Main Campus - Bristol, CT 06010

Position Type:
Full Time Education Level: 4 Year Degree

Job Shift: 1st Shift (Days)
At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.).

We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.

Under the general supervision of Laboratory Director(s), provides supervisory and related duties to include, administrative and technical assistance as required for the efficient management of the laboratory. The Laboratory Operations Manager will be competent in communication, relationship building, have knowledge of the healthcare environment, leadership, professionalism, and business skills. Will utilize competencies to support the department in accomplishing evidence-based outcomes for providing Quality Laboratory Results.

Responsible for independent action in personnel matters. Assists the Laboratory Administrative Director with systems design and implementations, budget development and control, departmental information system, and a variety of special projects.

$10,000 sign on bonus

• Coordinate Laboratory Staffing on a 24-hour basis appropriate to workload volume, including oversight of Laboratory Phlebotomists.
• Remains accessible to staff and assures appropriate dissemination of information.
• Acts as a role model for professional practice by demonstrating proper, flexible and creative problem-solving skills.
• Utilizes appropriate communication and collaboration skills and demonstrates a working knowledge of the various Departments in the Laboratory.
• Consistently provides feedback to staff on positive and negative aspects of performance.

• Maintains a safe work environment in the laboratory by meeting all regulatory standards and following Universal Precautions
• Provides direction for QI projects and outcomes.
• Reviews and monitors departmental safety standards and procedures in accordance with regulatory agency guidelines.
• Manages change in a positive manner.

• Applies current clinical knowledge to Laboratory operations.
• Encourages information exchange among department staff.
• Performs actions that demonstrate accountability.
• Investigates any disciplinary issues and reports issues to the Laboratory Administrative Director

• Represents the Laboratory on hospital-wide committees.
• Collaborates with other departments as appropriate.
• Establishes and maintains professional relationships with members of the medical staff and encourages staff to do the same.
• Establishes systems for communication within the Laboratory and to other departments.
• Provides quality Customer Service in a timely and courteous manner.

• Screens and interviews candidates, working closely with Human Resources on recruitment efforts
• In conjunction with the Laboratory Administrative Director and Human Resources, assists in termination and other disciplinary actions.
• Oversees orientation and training of Staff
• Conducts performance appraisals with the assistance of the Laboratory Administrative Director as necessary.

• Evaluates professional areas of strengths and weakness.
• Seeks opportunities for professional development.
• Shows progress toward achievement of professional goals.
• Maintains clinical and managerial competence through professional growth activities.
• Keeps abreast of changes in the professional practice.
• Keeps current on all mandatory in-service programs.