Network Technician II - Metro Hartford Innovation Services; MHIS; N196-2526
Job in
Bristol, Hartford County, Connecticut, 06010, USA
Listed on 2026-05-31
Listing for:
ReNEW Schools
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Network Engineer, Network Administrator, Wireless / 5G, IT Support
Job Description & How to Apply Below
Position Title
Network Technician II
LocationMetro Hartford Innovation Services (MHIS)
Primary FunctionsPerform maintenance, operations, configuration and installation of network equipment. Work with other members of the data team within the Network Operations division of MHIS to ensure reliable network service to our customers.
Typical Duties and Responsibilities- Install, maintain, troubleshoot, and repair network hardware, software, and cabling.
- Conduct wireless site surveys, complete site analysis and install wireless equipment at our customer facilities.
- Identify and troubleshoot wireless connectivity issues and software application errors.
- Install, maintain and provide ongoing support for our wireless network platforms.
- Assist end‑user community members and MHIS staff in understanding and utilizing network services and resources.
- Collaborate with MHIS Support Services division to resolve desktop PC and networking problems.
- Work with City, Library, and School staff regarding telecommunication initiatives and procedures.
- Maintain an orderly networking office and equipment storage area.
- Travel to customer sites.
- Provide after‑hours network support on a periodic on‑call basis.
- Perform other duties as assigned by supervisor and/or designee.
- Associate’s degree in Computer Science or related area or a minimum of 2 years’ experience demonstrating ability in Local and Wide Area Networking configuration, wireless installation, and support as it relates to voice, video, and data communications.
- Knowledge of lower level networking protocols (e.g., TCP/IP, DNS, and DHCP).
- Understanding of diverse wireless network platforms and IP‑based phones.
- Strong oral and written presentation skills.
- Excellent organizational skills and the ability to be flexible and handle changing priorities.
- Ability to organize, manage time, and follow through under pressure.
- Reliability in transportation and a valid driver's license.
CCNA desired or equivalent.
Salary and Terms of EmploymentTwelve‑Month Work Year/Salary Grid C513 ($68,213-$82,156).
Union AffiliationHartford Educational Support Personnel (HESP).
An Equal Employment Opportunity and affirmative action employer, M/F/V/D.
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