Manager - Scrum Master

Dubai serves as a strategic hub for Eaton's Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.

Eaton's Global Data Center Segment is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and the cloud, data centers are under pressure to be more high‑performing, sustainable and cost‑effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed‑to‑market.

With our digital intelligence, world‑class cyber‑secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.

• Serve as Scrum Master for one or more Data Center Teams, or solution teams, ensuring consistent application of Scrum events, roles, and artifacts in alignment with Eaton's Scrum framework.
• Facilitate Sprint Planning, Daily Scrums, Sprint Reviews, and Retrospectives, fostering transparency, focus, and continuous improvement.
• Coach teams on Agile principles, self‑management, and cross‑functional collaboration.

• Proactively identify and remove delivery impediments, including dependencies across engineering, testing, UL compliance, manufacturing, and supply chain partners.
• Partner with leaders and stakeholders to expedite and resolve systemic issues impacting team flow and predictability.

• Support Product Owners in backlog refinement, prioritization, and alignment to Global Data Center Segment objectives, including safety, scalability, and reliability expectations.
• Act as a bridge between technical teams and global stakeholders, enabling clear communication and shared understanding of delivery commitments.

• Promote the use of Agile metrics (e.g., throughput, predictability, sprint goals) to enable data‑driven improvement without fostering a command and control culture.
• Reinforce Kaizen and continuous improvement practices aligned with Eaton's Continuous Improvement System.

• Support coordination across multiple teams or work streams contributing to Gray Space UL deliverables.
• Contribute to broader Agile maturity and ways of working improvements across the Global Data Center organization, consistent with Eaton's global operating model.

• Strong working knowledge of Scrum and Agile principles, with demonstrated ability to apply them pragmatically in enterprise settings.
• Experience working with the data center or IT industry at senior levels.
• Experience working with cross‑functional global teams, including engineering, compliance, and operations.
• Proven ability to influence without authority in a matrixed organization.
• Bachelor's degree in any discipline from an accredited institution.

• Scrum Master certification (CSM, PSM, SAFe SM, or equivalent) preferred.
• Experience supporting data centers, power systems, electrical infrastructure, or regulated product development preferred.
• Familiarity with UL certification processes or safety‑critical product development.
• Experience operating within large, global enterprises.

• Being part of a company that has been in business for more than 100 years, is well known in the industry, and has a major impact on the energy industry.
• Annual mentoring program, Eaton University, a reward, and recognition system.
• Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide.
• Strong, agile and diverse team locally and globally.
• Strong processes and state‑of‑the‑art systems and tools.
• Detailed induction support and well‑structured onboarding.
• Balance your work and life with a hybrid worktime model.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.