Operations Lead

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USA - CT - ANY CITYtime type:
Full time posted on:
Posted Yesterday job requisition :

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* Job Description:

** DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at
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* Location:

** Remote, US
** Overview:
** This role leads and supports a team of engineers ensuring high‐quality software delivery. It also oversees project planning and execution, managing timelines, resources, and risks to drive successful outcomes and foster a collaborative, growth‐oriented team culture.
** Job Description
*** Support a team of software engineers in the development of software products and solutions, providing guidance, code reviews, and technical support.
Collaborate with cross-functional teams to define project requirements, ensuring the successful delivery of software projects.
* Assist in the professional growth and mentorship of team members through regular feedback, coaching, and career development planning.
* Contribute to the execution of the software engineering strategy, participating in strategic discussions and technology assessments.
* Manage project tasks and assignments, helping to prioritize and plan work to meet project goals.
* Monitor project timelines, resource allocation, and budgets to ensure efficient project execution.
* Proactively identify and mitigate project risks, working to resolve issues as they arise.
* Promote a culture of innovation, collaboration, and continuous learning within the team.
** Core Responsibilities
**** System Operations & Stability:
*** Ensure high availability, performance, and reliability (uptime, monitoring, incident/problem management).
* Manage system security, access controls, and compliance (SOX, GxP, GDPR).
* Oversee integrations with other applications and platforms.
** Project Leadership & Implementation:
*** Lead ERP customer requests (new implementations, upgrades, enhancements) from planning to go-live.
* Manage scope, budget, timelines, resources, and risks.
* Coordinate with vendors, internal teams (IT, Finance, HR), and stakeholders.
** Business Process Optimization:
*** Analyze business needs and align ERP functionality with organizational goals.
* Identify inefficiencies and champion automation, standardization, and continuous improvement.
* Develop and enforce policies for system use and data management.
** Team & Stakeholder Management:
*** Lead, mentor, and develop internal ERP teams and partner resources.
* Communicate effectively with stakeholders across departments (Finance, IT, Operations).
** Support & Troubleshooting:
*** Provide technical and functional support, resolving issues and analyzing root causes.
* Create and maintain system documentation.
** Key Skills & Knowledge
*** Deep understanding of ERP software (SAP, Oracle, Dynamics) and business processes.
* Strong project management, leadership, and communication skills.
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* Basic Qualifications:

*** Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience
* Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of experience in software engineering
* Proficiency in 1 or more software languages and development methodologies
* Strong programming and debugging skills
* Some prior experience in a leadership or mentoring capacity
* Familiarity with software development methodologies and best practices
* Good communication and teamwork skills
* Willingness to learn and grow in a leadership role
* Strong organizational and time management skills
** Additional Requirements
** This role supports an ITAR-compliant client account with specific security and work authorization requirements:
* Must be…