MRI Clinical Applications Specialist - Northeast Region

As the MRI Clinical Applications Specialist (CAS), you will be supporting the GE imaging applications team, delivering clinical and operational expertise through education and training for the MRI modality.

As a clinical expert, you will enhance the customer experience by supporting the commercial teams from pre‑sale through post‑implementation with outcome‑based education and training solutions. The role focuses on the North East Region.

• Coordinate, schedule, and deliver objective‑based system/feature MR training and education support for customers over an extended period, demonstrating the full range of product features, capabilities and benefits.
• Collaborate with the commercial team in the assigned market to drive sales growth and account health, working closely with commercial teammates to ensure customer satisfaction.
• Drive revenue realization through the execution of on‑site or remote clinical education delivery, and produce comprehensive, consistent, and timely documentation from pre‑through post‑training.
• Provide ongoing post‑installation training and support as needed over the product lifecycle.
• Act as a subject matter expert and education consultant to the internal account community, providing clinical, technical and professional guidance, and communicate progress and issues to the internal GEHC team to improve the customer experience and GEHC’s account standing.
• Maintain customer relationships through proactive touches and communicate all relevant product and/or customer concerns or opportunities to the Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issues or how to improve product quality.
• Execute domain expertise responsibilities as outlined in the “Priorities” of a MR Clinical Applications Specialist.

• Associate’s degree or equivalent and minimum of 3 years technical/clinical industry experience with GEHC MR systems.
• Must be within the Northeast US territory or willing to relocate; eligible states: MA, CT, NY, NJ, PA, MD, OH, WV or VA.
• Required to travel extensively, 80%+ (4–5 days per week, including overnights and some weekends), within the territory via multiple modes of transportation. Company car provided.
• ARRT or equivalent specific MRI modality certification.
• Comfortable in a clinical/patient environment.
• Proficient use of software applications—including Windows Outlook, Word, PowerPoint, Excel and other web‑based tools.
• Ability to learn specialized industry software and provide digital education and training solutions.
• Will be required to register with one or more vendor credentialing services by various customer hospitals.

• Ability to energize, develop, and build rapport at all levels within an organization and work in a matrix environment.
• Ability to strategize with decision makers on workflow enhancements and improvements.
• Proactively manage customer issues, identify outcomes, and communicate results to decision makers.
• Strong communication and clear‑thinking skills, with the ability to synthesize complex issues into simple messages.
• Willingness to be flexible/adapt to changing personnel and work environments.

We will not sponsor individuals for employment visas, now or in the future, for this U.S. based position. The pay range for this position is $92,000.00–$ annually. Compensation decisions are based on qualifications, experience and location. Also, the position may be eligible for performance‑based incentive compensation, including cash bonuses and/or long‑term incentives (LTI). GE Health Care offers a competitive benefits package, including medical, dental, vision, paid time off, a 401(k) plan with employee and company contributions, life, disability and accident insurance, and tuition reimbursement.

GE Health Care is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Health Care will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE Health Care does not currently require U.S. employees to be vaccinated against COVID‑19, some GE Health Care customers have vaccination mandates that may apply to certain employees.

Relocation Assistance Provided:
No