Volunteer Coordinator Part Time

Job Details:

Job Location:

BHH Valley Street - Bristol, CT, Position Type:
Part Time, Education Level: High School, Salary Range:
Undisclosed, At Bristol Hospital and Health Care, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.).

We are Magnet ® and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Hospital and Health Care your choice.

The Hospice Volunteer Coordinator is responsible for recruiting, screening, training, scheduling, and supervising hospice volunteers who provide compassionate support to patients and their families. This role ensures compliance with regulatory standards while fostering a meaningful volunteer program that enhances the quality of hospice care.

The Volunteer Coordinator serves as the primary liaison between volunteers, hospice staff, patients, families, and community organizations to promote volunteer engagement and community awareness.

• Develop and implement recruitment strategies to build and maintain an active volunteer program.
• Represent the organization at community events, volunteer fairs, schools, churches, and civic organizations.
• Conduct interviews, background checks, reference checks, and onboarding for prospective volunteers.
• Develop initiatives to recognize and retain volunteers through appreciation events and ongoing engagement.

• Coordinate and facilitate hospice volunteer orientation in accordance with Medicare Conditions of Participation and state regulations.
• Provide ongoing education, mentoring, and annual competency training.
• Maintain volunteer training records and continuing education documentation.

• Match volunteers with patients and families based on individual needs, preferences, and volunteer skills.
• Coordinate volunteer schedules and assignments.
• Provide supervision, coaching, and performance feedback.
• Address volunteer concerns and resolve conflicts professionally.
• Maintain regular communication with volunteers and hospice interdisciplinary team members.

• Ensure volunteers provide compassionate companionship and emotional support.
• Coordinate volunteer assistance with respite care, bereavement support, administrative projects, and community outreach activities.
• Collaborate with clinical staff to ensure volunteer services complement the patient’s plan of care.

Maintain accurate volunteer files, including:

• Applications
• Health screenings
• Background checks
• Competencies
• Annual education
• Service hours

• Ensure compliance with Medicare, state, Joint Commission, and organizational standards.
• Track volunteer utilization and prepare required reports.

• Bachelor’s degree in Human Services, Social Work, Healthcare Administration, Communications, Human Resources, or related field preferred.
• An associate degree with relevant experience may be considered.

• Two or more years of volunteer coordination, community outreach, healthcare, hospice, nonprofit, or human resources experience preferred.
• Experience working with volunteers is strongly preferred.
• Hospice or home care experience is preferred.