Clinical Education Coordinator

Job Title:

Clinical Education Coordinator

Department:

Clinical Education Operations (Katie Garson)

FLSA:

United States of America (Exempt)

Location:

Philadelphia Campus

This program coordinator is responsible for implementing all administrative facets of one or more of the department’s key activities or initiatives, including general department operations, testing and assessment, preceptor CME reporting, faculty appointments, and preceptor evaluation management. The incumbent collaborates with department leadership to execute strategic plans and objectives towards the achievement of established objectives and outcomes for each assigned initiative.

• Serve as the primary point of contact regarding questions or guidance related to assigned activity workflow(s).

• Assist with designing and facilitating training programs and materials in assigned area(s) of responsibility.

• Maintain complete and accurate records for assigned activity(ies).

• Attend department meetings, conferences, and seminars, as applicable.

• Develop and assist with implementing quality improvement initiatives regarding day-to-day administrative and operational activities or procedures.

• Perform other duties as assigned or requested.

Provides direct administrative support to the department’s senior leaders and broad administrative support to other team members in support of department operations.

• Assist senior leaders with collecting or compiling information to complete key administration-level functions, including but not limited to planning, budgeting and reporting.

• Manage the review and assignment of continuing education credits for clinical preceptor faculty.

Supports budget, faculty, and testing administration activities within the department. Among primary responsibilities are preparing, distributing, securing, and proctoring PCBM exams; evaluating exam questions; and recording exam grades.

• Assist with scheduling make-up exams as directed by the Student Affairs department and PCBM faculty.

• Provide statistical reports of exam questions to assist PCOM faculty with assessing the quality of exam questions.

• Create and maintain accurate spreadsheets of CME credit hours and faculty appointments.

• Collects all third and fourth-year evaluations and performs follow-up activities, as required.

• Report trends and preceptor compliance routinely to the Associate Dean and Program Manager.

Manages all aspects of evaluation generation and capture related to clinical rotations and accreditation standards, including the use of approved department technical platforms.

• Collect and compile student evaluation data for all clinical rotations; maintain data in accordance with standards for grading, accreditation, and federal compliance.

• Conduct periodic audits of system use and data integrity and record findings; take or recommend corrective action on audit findings, including revising policies and procedures, as applicable.

• Ensure proper utilization of the department’s electronic evaluation platform (eValue); collaborate with other PCOM departments, affiliate partners, and vendors, as applicable, to improve the effectiveness of evaluation capture systems (i.e., Banner, eValue).

• Run regular and ad hoc reports regarding evaluation submissions and capture and distribute to designated recipients, as required.

• Manage the process of transposing paper evaluations, including staff involved in the process.

• Trains preceptors and staff on electronic submission of evaluations via eValue platform.

• Minimum two years’ experience in an administrative support, program management, or project coordination role, preferably in a college or university environment.

• Strong collaboration skills.

• Strong customer service aptitude.

• Strong organization and project management skills.

• Strong communication skills, including verbal, written, and interpersonal.

• High level of computer proficiency in word processing, spreadsheet, presentations, email, and virtual meeting applications, preferably on the Google Workspace or Microsoft 365 platforms.

Bachelor’s…