SEN Casework Officer

Huntingdon, United Kingdom | Posted on 08/06/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors. In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints.

Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions. Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs.

Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Purpose

To manage the statutory Education, Health and Care (EHC) Needs Assessment and Annual Review processes for children and young people with special educational needs and disabilities (SEND). The role is responsible for ensuring compliance with statutory requirements, coordinating multi-agency contributions, and supporting children, young people, and families to access appropriate educational provision and outcomes.

• Manage a caseload of children and young people throughout the Education, Health and Care Needs Assessment and Annual Review processes.
• Coordinate and monitor statutory timescales, ensuring compliance with the SEND Code of Practice, SEND Regulations, and the Children and Families Act.
• Draft, review, and amend Education, Health and Care Plans (EHCPs) to ensure they accurately reflect assessed needs and required provision.
• Prepare and present cases to decision‑making panels, implementing outcomes and providing feedback to schools, families, and professionals.
• Work collaboratively with parents, carers, schools, health professionals, social care teams, and other stakeholders to achieve positive outcomes.
• Facilitate and contribute to multi-agency meetings, resolving issues and negotiating solutions where required.
• Monitor educational provision and support arrangements, ensuring children and young people receive appropriate services.
• Support contract and placement arrangements with educational providers where applicable.
• Maintain accurate records, case notes, and documentation in line with statutory and organisational requirements.
• Contribute to service development, policy implementation, and the delivery of training and guidance to stakeholders.
• Promote equality, diversity, inclusion, safeguarding, and person‑centred approaches in all aspects of service delivery.

• Degree‑level qualification or equivalent.
• Working knowledge of the SEND Code of Practice, SEND Regulations, and the Children and Families Act.
• Understanding of the challenges faced by children and young people with SEND and their families.
• Experience managing complex caseloads and working to statutory deadlines.
• Experience working with education, health, social care professionals, families, and other stakeholders.
• Strong report writing and documentation skills, including the ability to draft high‑quality EHCPs or person‑centred plans.
• Excellent verbal communication, negotiation, mediation, and relationship‑building skills.
• Experience facilitating or participating in multi‑agency meetings.
• Strong organisational skills with the ability to prioritise competing demands effectively.
• Proficiency in Microsoft Office and case management systems.
• Ability to work independently and as part of a team.
• Commitment to delivering high‑quality services for children and young people with SEND.
• Experience working as a SEN Casework Officer or within a SEND service.
• Professional qualifications relating to education, SEND, or inclusion.
• Experience working directly with children and young people with special educational needs and disabilities.
• Experience with in a local authority education or SEND environment.

• Location: Hybrid working (Majority From Home)