CNB Bank, Employee Experience Specialist

Description

The Employee Experience Specialist is responsible for creating, coordinating, and enhancing programs that support employee experience, engagement, onboarding, recognition, culture, and retention throughout the organization. This role works closely with Talent Acquisition, Human Resources, Information Technology, hiring managers, and Employee Experience Ambassadors to ensure employees have seamless and meaningful experiences from recruitment through long-term employment. The Employee Experience Administrator champions employee feedback, promotes the Bank's core values, and develops innovative solutions that strengthen employee satisfaction, connection, and belonging throughout all divisions.

Below is a list of essential functions of this position. Additional responsibilities may be assigned in the position.

• Coordinate New Employee Onboarding Journeys.
• Partner with Talent Acquisition, Human Resources, Information Technology, and hiring managers to create a seamless Day One experience.
• Lead and support employee engagement initiatives and programs designed to strengthen culture, retention, and employee satisfaction Including but not limited to New Employee Celebrations at Corporate Headquarters.
• Coordinate communications and manage RSVP tracking for New Hire Orientation, New Employee Celebrations, and New Employee Collaborations.
• Administer employee recognition programs, including the You Earned It (YEI) platform, YEI awards, years-of-service awards/pins, and new employee gifts.
• Facilitate/co-facilitate virtual employee collaboration sessions at 6, 9, 12, and 15 months of employment.
• Create surveys and other feedback mechanisms to gather employee input. Work with Director of Data Analytics to interpret and suggest potential future initiatives based on the feedback.
• Collaborate with Employee Experience Ambassadors across all divisions to create engagement opportunities and events.
• Develop strategies and programs that help connect and engage all employees with special attention to remote employees.
• Travel as needed to various divisions for employee recognition events, service award presentations, and engagement activities.
• Maintain program records, reporting, recognition tracking, and administrative support functions.
• Support the continued development and execution of employee experience and engagement initiatives, events, and programs.

Builds positive relationships with internal and external clients by valuing others' feelings and rights in both words and actions, and embracing others' unique beliefs, backgrounds, and perspectives by demonstrating:

• Respect – Demonstrate consideration for diverse perspectives, backgrounds, and individual contributions. Foster an environment where employees feel heard, appreciated, and valued.
• Client Focus – Prioritize the needs of internal clients by delivering meaningful employee experiences that support engagement, retention, and organizational success.
• Inclusion – Create opportunities that ensure all employees, including remote and hybrid workers, feel connected, welcomed, and involved in the organization.

Demonstrates strong business ethics, honest behaviors, and the ability to positively influence and work with others to achieve excellent results by demonstrating:

• Leadership – Takes initiative in identifying engagement opportunities, recommending solutions, and making informed decisions that support employees and organizational goals.
• Integrity – Upholds ethical standards, maintains confidentiality, and demonstrates trustworthiness in all interactions involving employee information and feedback.
• Collaboration – Works effectively with Human Resources, Talent Acquisition, Information Technology, Employee Experience Ambassadors, and business leaders to deliver a positive employee experience.
• Volunteerism – Encourages employee participation in community involvement opportunities and supports programs that strengthen organizational culture and community impact.

Reflects skill, good judgment, positive conduct, and personal responsibility for assigned areas. Seeks to implement and leverage services and technologies that…