Associate Operations Specialist

Our Mission:

6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

We are looking for an Associate Campaign Operations Specialist to join our Campaign Operations team in Pune. The role will support the execution, monitoring, troubleshooting,and optimization of digital advertising, programmatic, and social (Omni-Channel) campaigns
. The ideal candidate will have hands‑on experience with campaign operations, optimization, troubleshooting, audience management, campaign analytics, and advertising/marketing technology platforms.

Experience with
DSPs/SSP’s such as Xandr(App Nexus), Beeswax, DV360, CM360, Centro, The Trade Desk, GAM, OpenX, and Pubmatic
. Marketing Automation Platforms such as Hub Spot, Marketo, Eloqua,Mailchimp, or Constant Contact is preferred.

The role requires a high degree of individual ownership and accountability, with the abilityto independently manage day-to-day campaign operations, troubleshoot and resolve issues,support Go-to-Market teams, and collaborate effectively with Product, Engineering, Sales, and Customer Success.

• 2+ years of experience in Programmatic/Digital Advertising, AdTech, Campaign Operations, Programmatic Advertising, Marketing Operations, or Email Marketing.
• Hands‑on experience with DSPs, MAPs, CRMs, or similar advertising/marketingplatforms.
• Understanding of campaign setup, targeting, audience segmentation, budgets,pacing, bidding, scheduling, creatives, tracking, and delivery.
• Experience monitoring campaign performance, optimization and troubleshooting
  under-delivery, pacing, targeting, creative, configuration, and tracking issues.
• Understanding of digital advertising metrics such as impressions, clicks, CTR, CPM,CPC, conversions, CPA, reach, frequency, and ROI.
• Experience creating, launching, monitoring, optimizing and reporting on email anddemand-generation campaigns.
• Experience with CRM/MAP platforms such as Salesforce, Hub Spot, Marketo, Eloqua,Mailchimp, or similar.
• Strong proficiency in Excel/Google Sheets, including Pivot Tables,XLOOKUP/VLOOKUP, data cleansing, analysis, and reporting.
• Basic knowledge of HTML5, email HTML, ad creative specifications, tracking pixels,UTM parameters, and landing-page troubleshooting.
• Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and optimization opportunities.
• Knowledge of ABM and intent-based marketing is a plus.

• Manage day-to-day operations for digital advertising, programmatic, and social(Omni-Channel) campaigns.
• Review and validate campaign setup, targeting, budgets, schedules, creatives,tracking, and other configurations.
• Monitor active campaigns for delivery, pacing, performance, and operational issues
  and take corrective action.
• Identify campaigns that have not delivered impressions or email workflows that havenot executed within defined thresholds.
• Review campaign performance and recommend optimization opportunities.
• Troubleshoot campaign, creative, tracking, and platform issues and work withDSP/MAP partners to resolve them.
• Troubleshoot creative audit failures and coordinate resolution with relevantplatform teams.

• Respond to Salesforce tickets, Slack requests, emails, and other support channels
  from Sales, Customer Success, and Go-to-Market teams.
• Support CSMs with customer onboarding, campaign setup, ad specifications,platform functionality, and campaign-related questions.
• Translate customer requirements into clear campaign and operational requirements.
• Pro…