Administrative Assistant, Student Accessibility Services

Roger Williams University

Administrative Assistant, Student Accessibility Services

Bristol, RI

Professional and Clerical

Posted on Thu Jan 22 2026

The Administrative Assistant performs a wide variety of administrative duties to assist full‑time professional staff members within Student Accessibility Services (SAS), a unit in the Center for Student Academic Success (CSAS).

• Convey information and answer questions related to SAS procedures to prospective and current students and families as well as faculty and educational consultants (phone calls, walk‑ins, e‑mails).
• Assist the Director in routine office functions; participate in initial intake of information with prospective students and families.
• Work with new students in providing an overview of the office and services available.
• Assist the SAS department with the security of confidential materials including medical/disability related information, student files, and assessments; proctoring.
• Recruit, hire, schedule, train, monitor, and process payroll for office assistants.
• Supervise and provide ongoing feedback for work‑study students.
• Develop training materials for new hires.
• Serve as first contact for current students, faculty, and prospective students related to disability policies and procedures.
• Operate testing space; receive exams, log test takers, maintain integrity of testing area and equipment.
• Process payments and initiate contracts for student support vendors (e.g. sign language interpreters, C‑print, note takers, etc.).
• Maintain SAS files throughout calendar year; create and organize new student files and records.
• Maintain SAS database; work with University Resource Planning (ERP) system; provide support using Microsoft Office.
• Ensure timely operation of the Student Accessibility Services area including communication of services and delivery of accommodations.
• Recruit and manage note‑taking assistance; acknowledge and compensate note‑takers each semester.
• Prepare payroll information for student workers.
• Communicate with outside offices to ensure delivery of student support services.
• Prepare SAS student and family sessions for New Student Orientation; handle logistics and email notification.
• Input and reconcile General Ledger expenditures; use University system for budgeting.
• Coordinate travel arrangements for professional staff; secure flights, hotels, and conference details.
• Receive, route, sort, and deliver incoming mail; answer and screen telephone calls with customer service.
• Maintain and report disability‑related work‑study hours to the Financial Aid Department to meet federal requirements.
• Maintain calendars for assigned staff and schedule necessary meetings.
• Perform data entry duties to support departmental databases.
• Order and maintain adequate supplies; process requisitions and billing per procedures.

• Associate’s degree or equivalent based on experience.
• 3–5 years of increased responsibility in an office setting.
• Work with little or no supervision.
• Flexible thinker who can quickly shift priorities and tasks.
• Highly organized; team‑oriented fast‑paced environment.
• Attention to detail with excellent communication skills.
• Sensitivity to the needs of students with disabilities from diverse backgrounds and experiences.
• Critical thinking skills and sensitivity to working with a broad array of students.
• Demonstrated ability to learn and efficiently use complex computing applications on systems and programs, including the University’s enterprise computer system, Microsoft Office and disability‑related database systems.

• Bachelor’s degree in Special Education, Rehabilitation Studies, Social Services, or related field.
• Experience working in a university environment.

Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities. Title IX sexual harassment complaints should be reported to the Title IX Coordinator  Stanley. All complaints of sexual harassment will be taken seriously and responded to promptly.