Instructional Technologist

Company

Description:

At Roger Williams University, students are prepared to bethinkers and doers ready to solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eight schools of studyincluding Rhode Island's only law school, with campuses on thecoast of Bristol and in the heart of Providence, R.I. With smallclassrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the strength of liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and well-rounded knowledge necessary to succeed in ourinterconnected, global world.

RWU is committed to strengtheningsociety through engaged scholarship so that students graduate withthe ability to think critically and apply the practical skills thattoday's employers demand.

Roger Williams University seeks to recruit and support a broadlydiverse community of faculty and staff. We value all races,genders, identities, and abilities. RWU is committed to creating athriving community that encourages lifelong learning, professional development, and academic innovation.

To learn more about Roger Williams University's commitment and support of diversity and inclusion, please visit https://www.rwu.edu/who-we-are/diversity-equity-inclusion.

Reporting to the Dean of Libraries, the Instructional Technologist is responsible for assisting in the implementation and maintenance of all supporting technologieswhichenhance the teaching and learning process. The Instructional Technologist is a direct line of support for faculty and students for any University-approvedacademictechnologies.

The Instructional Technologist partners with others to address the creation of documentation, training, and learning materials related to instructional technologies.
The current RWU Learning Management System is D2L Brightspace.

Provide tier 1 and tier 2 end-user support, includingdiagnosing, troubleshooting, resolution, escalation, and follow upas needed on campus and online for both faculty and students in theuse of D2L Brightspace and related instructional technologies.

Assist with installation, maintenance, and support of all approved academic technologies. Support faculty in integratingemerging technologies, including multimedia (Panopto), and collaboration tools.

Monitor, track and manage Instructional Design service requesttickets through Fresh service ITSM platform, ensuring timely resolution and clear communication.

Create and deliver training and develop how-to documentation of instructional technologies and tools as required.

Collaborate with Instructional Design staff to ensure that usersare informed about current developments and policies related to instructional technologies at RWU.

Support faculty in applying instructional design principles to technology use.

Ensure instructional materials meet accessibility standards(e.g., captioning, screen reader compatibility).

Assist in evaluating and piloting new educational technologies.

Bachelor's degree.

Minimum of two years' experience supporting or administering anLMS (preferably D2L Brightspace or similar platforms such as Canvasor Blackboard).

Strong interpersonal and communication skills.

Ability to translate technical concepts for non-technical users.

Prior experience working in an academic environment and in D2LBrightspace.

Additional professional education and/or experience.

At the University's discretion, the education and experienceprerequisites may be accepted where the candidate can demonstrate,to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regardto race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information onour Non-discrimination policy, visit here.

RWU prohibits all forms of discrimination on the basis ofsex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and itsimplementing regulations not to discriminate in such a manner.

Complaints of Title IX sexual…