Plumbing Install Technician

Overview About Us

Superior Comfort Inc. has been serving Rhode Island and Southern Massachusetts since 2005, providing trusted heating, cooling, plumbing, and electrical services. What started as a small family business has grown into a team of over 50 professionals dedicated to delivering exceptional service, reliable solutions, and long-term comfort for our customers. We combine the stability of a growing company with the supportive culture of a close-knit team.

• Plumbing System Installation & Repairs
  – Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
• System Inspections & Testing
  – Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential settings
• Troubleshooting & Diagnostics
  – Identify issues, troubleshoot system malfunctions, and provide effective solutions to customers
• Customer Interaction
  – Communicate with customers to inform them of issues, recommended solutions, and service outcomes
• Code Compliance
  – Ensure all installations and repairs comply with national, state, and local plumbing codes
• Cost Estimates & Service Calls
  – Respond to customer inquiries, handle service call-outs, and prepare cost estimates for plumbing services
• Record Keeping
  – Utilize
  Service Titan
  software to document repairs, maintenance, and service calls accurately
• Safety Compliance
  – Follow industry safety standards to ensure all work is completed safely and efficiently
• Customer Service
  – Deliver exceptional service with a professional and customer-focused approach

• Experience
  – 3+ years of experience as a plumbing installer or a similar role
• RI or MA Journeyman Plumbing License with field experience
• Technical Expertise
  – Strong knowledge of plumbing installations, repairs, and maintenance, including water heaters, toilets, faucets, and common fixtures
• Service Software
  
  – Experience with
  Service Titan
  or similar trade software is a plus
• Communication Skills
  – Strong communication and listening skills to interact with customers and team members effectively
• Attention to Detail
  – Ability to perform accurate work while adhering to all plumbing codes and regulations
• Customer-Focused
  – A commitment to delivering high-quality service and ensuring customer satisfaction
• Driver’s License
  – Valid driver’s license with a clean driving record

• Medical, Prescription, Dental, and Vision Insurance
  – Comprehensive coverage with minimal out-of-pocket expenses
• Disability & Term Life Insurance
  – Financial security for you and your loved ones
• Matching 401(K) Benefits
  – Competitive retirement savings plan to help secure your future
• Ongoing Training & Development
  – Opportunities for continuous growth and skill enhancement
• Paid Holidays & PTO
  – Paid time off for holidays and generous paid time off for work-life balance
• Year-round work with long-term stability
• Bonus and performance incentives
• Fully stocked company vehicles, gas card, and
  tools provided

$35 - $45/hr based on experience

Bristol, RI

Pre-employment background check and drug screening may apply, subject to local laws. Superior Comfort Inc. is an equal-opportunity employer and values diversity in the workplace.