Service Greeter

Service Department Greeter

Location:

Bristol, Tennessee

Job Type: Full-Time

Compensation:
Salary

At Bristol Honda, our service department is the engine that keeps our customers moving. We pride ourselves on speed, accuracy, and top-tier customer care. We know that bringing a vehicle in for service can sometimes be stressful for clients, which is why we are looking for a high-energy Service Department Greeter to make their arrival smooth, welcoming, and stress-free.

As our Service Department Greeter, you will be the very first person customers see when they pull up. You will be setting a positive, efficient tone for their entire maintenance or repair experience.

Key Responsibilities:

• The First Welcome:
  Enthusiastically greet customers as they pull into the service drive or walk up to the service counter.
• Check-In & Triage:
  Identify the customer's appointment status, perform initial check-in steps (like recording mileage or VINs), and place protective floor mats/covers if necessary.
• Direct Traffic:
  Keep the service lane organized and moving smoothly, guiding vehicles or clients to the appropriate service advisor.
• Lounge Hospitality:
  Direct customers to our waiting lounge, introduce them to amenities (coffee, Wi-Fi, refreshments), and give them an idea of what to expect next.
• Keep It Pristine:
  Maintain a clean, organized, and safe service drive and customer reception area.

You don't need to be a mechanic to excel here, but you do need to love moving fast and helping people.

• High Energy & Stamina:
  You enjoy being on your feet, moving around, and working in a fast-paced environment (sometimes dealing with outdoor weather elements in the service bay).
• Excellent Communicator:
  You are friendly, clear, and can confidently guide customers who might be in a rush.
• Detail-Oriented:
  Accurate with numbers and names—getting the initial check-in data right keeps the whole department running smoothly.
• Driver's License
  
  Required:
  
  A valid driver's license and a clean driving record are required, as you may occasionally need to move customer vehicles.
• Experience:
  
  Experience in automotive dealerships, retail, or hospitality is preferred, but a great attitude and strong work ethic are our top priorities.

• Competitive hourly pay with steady hours.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holiday pay.

If you love cars/machinery and enjoy making people smile, we want to talk to you! Please submit your resume or drop by in person to fill out an application.

Bristol Honda is an Equal Opportunity Employer and a drug-free workplace.