Service Greeter
Listed on 2026-09-18
-
Customer Service/HelpDesk
Customer Service Rep
Service Department Greeter
Location:
Bristol, Tennessee
Job Type: Full-Time
Compensation:
Salary
At Bristol Honda, our service department is the engine that keeps our customers moving. We pride ourselves on speed, accuracy, and top-tier customer care. We know that bringing a vehicle in for service can sometimes be stressful for clients, which is why we are looking for a high-energy Service Department Greeter to make their arrival smooth, welcoming, and stress-free.
The Role:What You’ll Do
As our Service Department Greeter, you will be the very first person customers see when they pull up. You will be setting a positive, efficient tone for their entire maintenance or repair experience.
Key Responsibilities:
- Enthusiastically greet customers as they pull into the service drive or walk up to the service counter.
- Identify the customer’s appointment status, perform initial check-in steps (like recording mileage or VINs), and place protective floor mats/covers if necessary.
- Keep the service lane organized and moving smoothly, guiding vehicles or clients to the appropriate service advisor.
- Direct customers to our waiting lounge, introduce them to amenities (coffee, Wi-Fi, refreshments), and give them an idea of what to expect next.
- Maintain a clean, organized, and safe service drive and customer reception area.
You don’t need to be a mechanic to excel here, but you do need to love moving fast and helping people.
- You enjoy being on your feet, moving around, and working in a fast-paced environment (sometimes dealing with outdoor weather elements in the service bay).
- You are friendly, clear, and can confidently guide customers who might be in a rush.
- Accurate with numbers and names—getting the initial check-in data right keeps the whole department running smoothly.
- A valid driver's license and a clean driving record are required, as you may occasionally need to move customer vehicles.
- Experience in automotive dealerships, retail, or hospitality is preferred, but a great attitude and strong work ethic are our top priorities.
- Competitive hourly pay with steady hours.
- Health, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and holiday pay.
Bristol Honda is an Equal Opportunity Employer and a drug-free workplace.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).