Guest Services Supervisor: Front Desk & Valet Lead
Job in
Bristol, Sullivan County, Tennessee, 37621, USA
Listed on 2026-08-24
Listing for:
Hard Rock Hotel Cancun
Full Time
position Listed on 2026-08-24
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Hard Rock Hotel Bristol is seeking a Guest Services Supervisor to assist the Hotel Operations Manager in front office duties, leading the Front Desk, Concierge and Valet Bell Services teams, and delivering exceptional guest service while maximizing room revenue. The role involves training staff, supervising scheduling, and handling guest issues to maintain brand standards and service levels.
You will coordinate valet, port cochere and coat check operations and ensure smooth arrivals and
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