Apprentice

Job Description Job title

Apprentice

Bristol, TN

Field Service Manager

At Hitachi Air Centers, you’ll join a team of passionate professionals who are focused on delivering value, building lasting partnerships, and creating an outstanding customer experience. Every role contributes to our shared goal of helping our customers succeed.

Join us and be part of a team that makes a difference every day through service, expertise, and a commitment to excellence.

Our team is dedicated to helping customers maximize productivity, improve reliability, and keep their operations running efficiently. Through expert service, technical knowledge, parts support, and customized system solutions, we serve as trusted partners to businesses across a wide range of industries.

What sets us apart is our commitment to customer relationships. We don’t just support equipment—we support the people and businesses that depend on it. Our teams work closely with customers to understand their unique needs, solve challenges, and deliver responsive, reliable service when it matters most.

At Hitachi Air Centers, our mission is summarized in these three basic statements:

• Provide consultive design and equipment selection support to ensure our customers’ systems are reliable and efficient
• Provide best in class field service and customer service support to those who rely on us every day to keep production up and running
• Provide the above at a competitive price

Entry-level position with no prior experience required, designed for someone who is eager to learn and build a long‑term career in the compressed air industry.

In this role, the apprentice will gain hands‑on experience by working alongside experienced service technicians and field service managers. They will be introduced to the fundamentals of preventive maintenance and basic troubleshooting, while also learning how to adjust system controls and perform equipment startups. The apprentice will also develop an understanding of service requirements and customer expectations.

This position will include assisting on two‑person jobs, helping clean equipment, and serving as an extra set of hands in the field. It’s a great opportunity to grow in a team‑focused environment and build a strong foundation in technical service work. The candidate will need to be a mechanically inclined, motivated, and dependable individual.

• Gaining hands on experience in field with Technicians and Field Service Manager

• Developing skills for PM/basic trouble shooting

• Understanding service requirements

• Learning how to adjust controls and do start up

• Provide additional support on two person jobs

• Equipment cleaning

• Travel to field jobsites with Technicians for basic troubleshooting, and service of Sullair products

• Follow standard work for pre and post service preparation (submit expense reports, prepare service reports, making travel arrangements, complete timecards)

• Follow all Environmental Health and Safety policies and procedures

• Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.

• Perform all duties in accordance with company standards, while always striving to understand the needs and expectations of the customer.

• Dedicated to completion of responsibilities.

• Must be fluent in English and have a valid driver’s license. Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI in the previous 5 years, Hit & Run, License Suspension, Reckless/Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years.

• Must be able to lift…