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Customer Service Rep

Guest Experience Concierge - Front Desk

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Focus Hotels Management Limited
Full Time position
Listed on 2026-01-22
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A leading hotel management company in Bristol is seeking front desk staff to join their team. You will be the first point of contact for guests, welcoming them warmly and providing assistance throughout their stay. The role requires excellent customer service skills, attention to detail, and proficiency in IT systems. Key responsibilities include managing check-ins and check-outs, handling inquiries, and ensuring guest satisfaction.

The position offers opportunities for growth and development within the hospitality industry.
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