Housekeeper, Hospitality ​/ Hotel ​/ Catering

Overview

To some it's just a hotel room. To us it's creating a place our guests can relax and enjoy. A job well done means a comfortable experience and returning guests. Great attention to detail and excellent feedback, that's what you'll bring… Everything else, we'll teach you.

• Work under minimal supervision.
• Offer high standards of cleanliness and attention to detail.
• Be professional and friendly when interacting with guests.
• Be a team player.
• Manage your time effectively.

Come as you are. Personality counts for more than anything else here. So, whether you're an expert now, or you're just starting out, we'll accept you and celebrate you for being you. We can't wait to see what we can make happen together.

At Marston's, your success is our success. Our induction programme is designed to give every incoming partner the strongest possible start, whether you're completely new to the industry or already a seasoned operator.

• Up to £12.21 per hour.
• 20 hours per week.
• Reliable hours contract.
• Privilege card discount.
• Marston's Rewards.
• Flexible/part-time hours.

• 30% off at all our pubs, restaurants, and hotels.
• Bi-annual bonus scheme determined by hotel standards audit results.
• Reliable hours contract.
• Refuel at work with our £4.50 meal deal option whilst on shift.
• Flexible and part-time hours offered to work around your family or higher education.
• Exciting range of high street, online discounts and cashback offers.
• Fantastic range of apprenticeship programmes to support your career.
• Friendly and lively atmosphere with passionate and diverse teammates.
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support.
• Professional wellbeing support.
• Optional on‑site accommodation for majority of pub General Manager roles.
• Performance-related bonus schemes for pub management, operations and sales roles.
• Discretionary company bonus scheme for support centre teams.
• Competitive salaries.
• Long‑service awards for key anniversary milestones.
• Pension scheme for salaried roles and auto‑enrolment for hourly paid roles.
• Private healthcare for some roles.
• High‑street discount and online cash back offers.
• Employee discount of 30% on Marston's food and hotel stays.
• Extensive apprenticeship offer and award‑winning e‑learning platforms.

We are named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, as recognised in the Financial Times UK's Best Employers list.