Operations Manager; m​/f​/d

The Hapimag Resort in Bowness-on-Windermere in the lake district offers 46 fully equipped holiday apartments in an idyllic setting above lake Windermere. The resort welcomes Hapimag shareholders and members, Timeshare owners of Burnside Park owners club and hotel guests.

For our Hapimag Resort in Bowness-on-Windermere we are looking for a highly passionate and dedicated personality to join us as of 1st April 2026 as

Operations Manager

• Leading and managing the resort and its daily operations with 46 apartments with around 6 team members (Front of House, Housekeeping & Maintenance team) and external housekeeping company
• Overall responsibility for the operating profit and quality control
• Being a passionate and hands on host to ensure all our guests have a memorable stay
• Ensuring all legal and health & safety standards while continuously optimizing workflows and processes
• Ensuring all team members are well trained and continuously developed to Hapimag standards
• Together with the Resort Manager, Implementing strategic business objectives and related measures for a continuous and sustainable development of the resort offering (i.e. based on guest feedback and member surveys)
• Timeshare knowledge and understanding

• Education in the hotel or tourism industry
• Professional experience in an equivalent role, e.g. Deputy or Operations Manager in a resort or aparthotel or/including previous work as a department head (room division, front office)
• Strong passion and high identification towards your profession, our industry and for guest management
• Great sense of responsibility and quality combined with the ability to think economically as well as to build strong relationships with the resort team
• Excellent communication skills in English (mother tongue level)
• Personal identification or strong passion for the lake district as a holiday region, ideally with a strong local network

• Challenging tasks and a diversified job with the unique opportunity to lift your career on the next “entrepreneurial” level within an international environment
• Family oriented working atmosphere with a flat hierarchy
• Beautiful workplace in the heart of the lake district with a high degree of creative freedom and personal responsibility in respect to the resort offering
• Temporary accommodation available to get settled in the region
• Promotion and support in career development within the company (also internationally)
• Attractive condition for holidays and 30% discount on F&B services at all our Hapimag resorts

Are you ready for this exciting and very diversified career opportunity and thus to be part and make a great difference for our Hapimag community in this important function? Then we look forward to getting to know you and receiving your complete application documents at:

About Hapimag:

As pioneers of the sharing economy, we are a team of over 1,800 people and approximately 120,000 members. Our common goal: a high-quality and sustainable vacation experience. Together, we use 56 different vacation resorts in popular destinations across Europe – by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way.