Housekeeping Team Leader

Housekeeping Team Leader

Housekeeping expert, bee keeping enthusiast

You bring your expertise, enthusiasms, and curiosities; and we’ll provide you with a space to play.

• Full Time Role - Permanent Contract
• £30,000 /annum
• Onsite Role
• Based at Mad Swans in the Mendips (Bristol)

Mad Swans is looking for a full-time Housekeeping Team Leader to join our budding team. You’ll be the first person to step into these shoes and shape this brand-new role based at our first site:
Mad Swans in the Mendips.

Mad Swans in the Mendips is located in Farrington Gurney near to Bristol & Bath.

Full Address:
Marsh Lane, Farrington Gurney, Bristol, BS39 6TS
.

Find out more about Mad Swans and what The Times had to say about our first opening at Mad Swans in the Mendips:

Can a cool new hotel near Bath really make golf fun for everyone?

We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.

Mad Swans is a countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We’re all about great food, which is why we’ve teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour.

But wherever guests find themselves, from course to court, the meadow to the orchard, they’re never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away.

We understand that there’s more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues.

We believe that to be interested is to be interesting – that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective.

And out of hours, our guests’ playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. You’ll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are.

As this is a brand-new role, you’ll be at the heart of our guest experience —leading the Housekeeping team and ensuring our guests have an amazing stay in our lovely Eco Cabins.

Although the Housekeeping Team Leader will primarily oversee the Cabins, there will also be some housekeeping duties in the main buildings and other areas of the property.

• Overseeing the daily operations of our Cabins Housekeeping team and department
• Working closely with the General Manager and Reception Team Leader to ensure our guests have a great stay and visit to Mad Swans
• Delivering an amazing guest experience
• Ensure all Eco Cabins are clean and presented to the highest standard in time for guests to check in
• Managing linen and stock orders to ensure there is adequate linen and amenities for each Cabin
• Report any maintenance issues to the Maintenance Team Leader and General Manager and follow up to ensure any issues are resolved without impacting our guests
• Assisting with guest enquiries and special needs or adhoc requests
• Cleaning and re-setting Cabins
• Changing bed linen and towels
• Stocking and maintaining an inventory of housekeeping…