Housekeeping Supervisor

Location: Moxy Southampton, West Quay Site B, Harbour Parade, Southampton, Hampshire, SO15 1BA

Rate: £13.50 per hour
Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available;
Flexible hours;
Life Insurance;
Free access to Doctor and Legal helpline;
Counselling/Wellbeing Support Service;
Discounts from 50 top retailers;
Training budget up to £10,000 per year with unlimited career progression

WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Supervisor, you will report to Head Housekeeper and be responsible for supporting your team in the day‑to‑day running of the housekeeping department.

• Work to improve productivity and efficiency of room cleaning
• Analyse guest data to plan resources and materials required to meet operational requirements
• Maintain strong working relationship with GM, Hotel Team, HSK team and suppliers to ensure clear communication and implementation of best practice
• Identify ways to improve Guest Satisfaction
• Adhere to Health and Safety Policy, keep all work areas neat and well organised COSHH/Manual Handling
• Recruit, train, manage and monitor team performance daily/weekly
• Deliver and exceed financial targets
• Manage expenditure and payroll to ensure budgets are achieved
• Participate in training to improve skills and performance
• Solve routine challenges that occur on the job

Previous experience in a housekeeping environment, ability to maintain a consistent level of service in a challenging environment, and a desire for professional development and progression.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.