Hotel Receptionist

Contract:

Permanent
Salary: £12.86 per hour + incentives

As a Hotel Receptionist
, you will play a crucial role in creating a positive guest experience and maintaining the efficient operation of the hotel's front desk. Customer service skills, attention to detail, and the ability to remain calm under pressure are important qualities for individuals working in this role.

Your main role will be to assist guests during check-in and check-out, manage reservations, answer guests enquiries, and address any issues that guests might experience during their stay.

Please note this is a full-time role (40 hours per week).

• Refer a Friend Bonus Scheme - £400 when you refer a friend
• Free car park
• 28 days of holiday including public holidays, increasing to 33 days with length of service
• Free meals on duty
• Discounted hotel rooms for you, your family and friends
• 50% off food when dining with the Doyle Collection
• Great location with easy access to public transport
• In-house training team dedicated to your personal development
• Reward and recognition programmes
• Save money with our Cycle to Work scheme
• Plan for your future with our pension
• Mental and physical wellbeing tools
• Step Forward Day - a day to spend giving to charity
• Monthly team engagement and communications events
• Staff summer and Christmas parties

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.