Front Office Night Supervisor

Welcome to Delta Hotels by Marriott, Bristol City Centre - Where Hospitality Meets Opportunity

Following a stunning renovation, Delta Hotels by Marriott, Bristol City Centre offers a dynamic, modern hospitality experience right in the heart of one of the UK’s most vibrant cities. With over 300 beautifully appointed bedrooms, we provide ample space for guests seeking comfort and style, whether for business, leisure, or a bit of both.

But the real heart of our hotel is our people. At Delta Hotels by Marriott, we’re committed to creating a supportive, inclusive, and inspiring workplace. Our team is made up of individuals who care deeply about what they do - offering genuine hospitality and a warm, thoughtful service to every guest.

We have an exciting opportunity in our Front Office team as a Front Office Night Supervisor where you will be responsible for ensuring the smooth and efficient operation of the front office during night hours, delivering exceptional guest experiences.

You will be

• Overseeing daily operations of guest services, ensuring a seamless and efficient service at all times
• Co-ordinating guest check-ins and check-outs with accuracy and professionalism
• Handling guest inquiries and complaints professionally and resolving issues promptly
• Monitoring and maintaining cleanliness and organisation in all guest service areas
• Maintaining accurate records of guest interactions, transactions and staff performance
• Implementing improvements based on guest feedback to enhance their experience
• Collaborating closely with other departments to fulfil guest requests and ensure smooth operations

We are looking for a dedicated and professional Front Office Night Supervisor with previous experience in a front office supervisory role within hospitality. You will have excellent communication and problem-solving abilities, along with a customer-focused approach and a commitment to delivering high standards. You will need to be comfortable with working night shifts.

• Training programs and opportunities for career growth within an international brand
• Global Hotel discount scheme across all Marriott brands
• Complimentary Hotel gym membership
• Staff recognition programme
• Life assurance
• Meal on Duty
• Free Parking
• Discounts and much more...

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Delta Hotels by Marriott, Bristol City Centre!