Front Office Manager

Front Office Manager – Hilton Garden Inn Bristol

We are looking for a Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience.

The successful candidate will lead with purpose and vision using their commercial expertise to drive standards in the hotel. You need to be innovative and reactive, handling a range of situations. Monitoring guest satisfaction and setting departmental targets and objectives will be high on the agenda. The Front Office Manager will be responsible for the front office team, building a high‑performing team across the division.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days – great flexibility required. We are busier generally during evenings and weekends, but shift patterns and contracted hours can all be discussed at interview.

If you are looking for career training we offer nationally recognised apprenticeships alongside our detailed brand training – you can view the most popular courses on our careers pages.

• Exclusive discounts for you, your friends and family – Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well‑fueled.
• Access to high‑street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer‑a‑friend bonuses, starting at £250.
• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual Healthy Habits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice 24/7 for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.