Room Attendant

Be Yourself
- Be a Bold Team Player
- Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel.

You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle.

We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well presented for our guests.

• Dust, polish, and vacuum rooms
• Refresh all towels and linen as required
• Strip and make beds
• Clean bathrooms
• Report any maintenance issues and safety hazards
• Work as part of a vibrant team to exceed guests’ expectations

• Special rates on Leonardo Hotel rooms across the UK and Europe
• Company-wide recognition scheme – earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week activities – from ice cream trucks to yoga classes and lessons in between
• Wellbeing calendar
• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual – regardless of background, identity, or lived experience – is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. We look after our colleagues just as well as we look after our guests. Our regular learning bites, “Come Join Us Guest Care” training, and wellbeing webinars help your progress.

With support on tap, top‑notch practical training, and clear progression you’ll be on track for a brilliant future in hospitality.

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability and provide opportunities ensuring everyone is able to fulfil their potential at work.