Reception Supervisor

Reception Supervisor

Brooks Guest House & Bristol Harbour Hotel

Full time, on site

Competitive Salary

The role… We have a superb opportunity for a Reception Supervisor to join the team across our 2 sites. As Reception Supervisor you will be required to assist in ensuring every guest receives the ultimate in customer service and being the first point of contact, possess an engaging and friendly personality, always looking to go the extra mile. You will need to be an experienced Receptionist with a minimum of 2 years in a hotel reception role and ideally be trained in the use of OPERA & Rezlynx, although full training will be given.

You will also need to have an excellent standard of English, both written and spoken.

Bristol Harbour Hotel is a elegant 19th-century property with an inspirational façade sits loud and proud in the middle of Bristol’s historic Corn Street, occupying the city’s former Lloyds and Midland Bank locations. We have 42 bedrooms, and a relaxing subterranean HarSPA hidden in the former vault, Harbour Kitchen Restaurant, Along with our speakeasy-inspired Gold Bar, where we serve the city’s finest cocktails, housed in the former bank manager’s office.

We are one of Bristol’s most exceptional meeting and event venues, The hotel features three impressive, flexible rooms for any meeting, conference or event up to 400 attendees. Brooks Guesthouse is a stylish and characterful boutique property located in the heart of Bristol’s vibrant Old City. Blending contemporary comfort with historic charm, the guesthouse offers 27 individually designed bedrooms, providing a welcoming retreat for both business and leisure travellers.

Guests can relax in the cosy lounge, enjoy locally sourced breakfasts, and experience one of Bristol’s most unique stays in the iconic rooftop Rocket Rooms. Just moments from the city’s major attractions, shopping districts, and waterfront, Brooks Guesthouse combines warm hospitality with an enviable central location, making it the perfect base from which to explore everything Bristol has to offer.

• Discounted room rates for all Crew, across all Harbour Hotels
• Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants
• Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas

• Mental health and wellbeing support, for you and your immediate family
• 24/7 GP services, for you and your immediate family
• Bespoke nutrition & fitness advice for all Crew
• Online health checks
• Group Life Cover

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!