Catering Manager

Catering Manager needed urgenty in Bristol to join the team in this Corporate environment.

Mon - Fri 7am - 3.30pm

Level 2 / 4 Food Hygiene required

* Ensure delivery of services in line with contract requirements and company expectations

* Ensure compliance with the catering Operational Manual and Client policy and procedures by all.

* Creates a healthy, safe and secure environment for all, staff and visitors

* Responsible for ensuring there are adequate staffing levels across all catering areas and in line with the contract specification and demand.

* Plans, allocates and evaluates work carried out by individuals, teams and self and provides and organises information for action

* Ensure the department delivers and improves on service delivery targets and KPI’s

* Manages and develops both catering and retail teams to deliver exceptional service at all times

* Ensure all catering staff are trained to the appropriate levels inline with the client and company requirements

* Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams

* Effectively resources the teams in line with the business requirements and takes a proactive approach through business forecasting

* Manages performance management for the entire team

* Uses initiative to identify talented colleagues across the teams to ensure they are developed/supported through their career aspirations and building a pipeline of successors

* Utilises the internal HR systems

* People support services and guidance to promote best practice and enable their people management accountabilities

* Ensure that all payroll and absence management processes a effectively controlled to minimise disruption and impact on engagement levels

* Fully responsible for purchases and stock controls and management of these through the onsite management

* Develops processes to ensure all service provisions are captured and billed correctly

* Ensure a comprehensive cost analysis is planned and deployed for all menus, ordering for catering and receipt/storage of all goods

* Ensures the highest levels customer standards are met always and addresses any service failures in a timely manner