Field Service Engineer

Field Service Engineer

Competitive Salary DOE

Location:

Field-based across South West and South Wales

To service, repair, and maintain plant and machinery equipment to manufacturer specifications, ensuring machine reliability, safety, and customer satisfaction. This role is field-based and requires technical autonomy, strong diagnostic capability, and a customer-first mindset.

• Diagnose and repair electrical, hydraulic, powertrain, and mechanical faults
• Use manufacturer-approved diagnostic software and the company's service management tablet system
• Complete detailed service reports with supporting photographs and accurate time logs
• Identify additional service opportunities and proactively highlight machine defects (with financial incentives for leads)
• Maintain compliance with health, safety, and environmental standards
• Represent the company professionally and build strong customer relationships
• Participate in ongoing training and development through in-house technical training
• Support strategic growth by delivering a consistently high standard of service aligned with company values

• Technical Expertise:
  Skilled in fault diagnosis and repair across plant electrics, hydraulics, and mechanical systems
• Customer Orientation:
  Builds trust, communicates clearly, and delivers service that meets or exceeds expectations
• Problem Solving:
  Diagnoses issues efficiently and applies logical, effective solutions
• Autonomy & Accountability:
  Manages own workload, prioritises tasks, and takes ownership of outcomes

• NVQ Level 2 or 3 in Plant Engineering or equivalent (City & Guilds, SVQ)
• Experience working with construction or agricultural machinery
• Valid UK driving licence
• Previous field service experience desirable

• Independent and confident
• Detail-oriented and proactive
• Professional and approachable
• Committed to continuous improvement

Please apply with your CV via the apply button