Apprentice - Gas Engineer

About the Role

Do you enjoy doing DIY around the house? Are you looking for a career change in a growing and forward‑thinking organisation? If so, we really want to hear from you.

We have an exciting opportunity to learn all the skills required to become a qualified trades person within our Mechanical and Electrical team. You will be based in the Bristol area and must live within 30 minutes of the location.

We are looking for an individual who is passionate about doing a good job, delivering world‑class customer service and who is willing to continually learn. This apprenticeship programme is a great way to start a trade career and is open to applicants aged 16–65.

You will be buddied up with experienced mentors and, on a day‑to‑day basis, you will learn to carry out regular maintenance jobs in customers’ homes. You will work across several teams and locations, and no two days will be the same. You will need to travel to meet your mentor each day, either to a Live West office or a pre‑agreed meeting point – you will be reimbursed for travel expenses.

A driving licence will be essential – you must have one in place by the end of the apprenticeship period.

To be successful, you will have the essential skills and experience for a level 1 role and the following role‑specific skills and experience:

• Awareness of health and safety procedures.
• Good computer skills with the ability to use and update computerised devices, including handheld smartphone or Tablet PC.
• Good level of literacy and numeracy.
• GCSE (or equivalent) in Maths and English at Grade 4/C or above, or a willingness to work towards completing Functional Skills Assessment.
• Desirable:
  Experience of working in customers’ homes.
• Desirable:
  Experience of working in a customer service environment.

Please note:

This role is not eligible for a Certificate of Sponsorship. Applicants must have the right to work in the UK for the full duration of the role without a CoS.

• Full kit: uniform and PPE supplied.
• Generous annual leave: start with 26 days plus bank holidays, increasing to 30 days with length of service, and the option to purchase up to 5 extra days (pro‑rated for part‑time roles).
• Pension contributions: up to 9% employer contributions with a Defined Contribution scheme.
• Health benefits and perks: access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts, including access to a Blue Light Card.
• Learning and development: ongoing personal and professional growth opportunities.
• Family support: policies designed to help balance work and family life, including a new child payment.
• Wellbeing: mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter travel: save with Cycle to Work and Car Benefit schemes.
• Giving back: up to four paid volunteering days a year to support communities.

Live West is an inclusive employer and we welcome applicants of all backgrounds, experiences and perspectives. We are committed to equal opportunity and actively work to eliminate discrimination and promote diversity at all levels.