AV Installation Engineer

Location: Bristol, UK
Employment Type: Full-Time, 40-hour week, 9:00 am - 5:30 pm
Reports To: Head of Installations
Travel Required: Daily commuting to our office in Brislington, Bristol. Frequent travel to customer sites in company vans or personal vehicles. Infrequent overnight stays are occasionally required.

We're seeking a skilled AV Installation Engineer to join our technical team. In this role, you'll be responsible for the hands-on installation, integration, and commissioning of audiovisual systems for our diverse client base. You'll work closely with project managers, designers, and clients to deliver high-quality AV solutions on time and on budget. You will lead the on-site portion of installation projects, coordinate with other installation engineers, and make on-the-ground decisions while delivering projects.

Enlightened is a leading AV integrator in the South West, providing Lighting, Audio, Video, and Rigging to theatres, venues, houses of worship, and the education sector. With over 20 years of experience, we pride ourselves on delivering exceptional customer experiences ahead of emerging AV technologies.

The Permanent Installations and Venue Servicing department sits alongside the Hire, Production, and Sales departments, providing turn-key solutions as the one-stop shop for the South West and beyond.

• Install, configure, and integrate audiovisual equipment, including displays, projectors, video conferencing systems, control systems, audio DSPs, speakers, and related infrastructure
• Terminate and dress cables (HDMI, Display Port, Cat6, fibre optic, audio, etc.) according to industry standards
• Mount equipment in racks, on walls, and ceiling locations following engineered drawings and specifications
• Install and configure AV-over-IP systems, networked devices, and control processors
• Pull and terminate low-voltage cabling through walls, ceilings, and conduit
• Test all system components to ensure proper functionality and signal flow
• Perform system commissioning and quality assurance checks before client handoff
• Troubleshoot and resolve technical issues during installation and post-installation
• Verify system performance meets design specifications and client requirements

Documentation & Coordination

• Read and interpret technical drawings, schematics, and installation blueprints
• Document as-built conditions and any deviations from the original design
• Coordinate with general contractors, electricians, and other trades on job sites
• Maintain accurate project logs and timesheets
  Report project status and any issues to project managers

Client Interaction

• Maintain professional demeanour on client sites at all times
• Communicate installation progress and timelines to clients and stakeholders
• Provide basic end-user training on installed systems
• Ensure job sites are clean and organised throughout installation

Safety & Quality

• Follow all safety protocols and regulations on job sites
• Use personal protective equipment (PPE) as required
• Maintain tools and equipment in good working condition
• Adhere to company quality standards and installation best practices

Experience

• 2-5 years of hands-on experience installing audiovisual systems
• Proven track record of successful AV installations in commercial environments
• Experience working from technical drawings and installation documentation

Technical Skills

• Strong understanding of AV signal flow, video formats, and audio distribution
• Proficiency with AV equipment from major manufacturers (QSC, Sennheiser, Sony, Panasonic, NEXO etc.)
• Experience with cable termination and testing (HDMI, HDBaseT, Cat6, XLR, etc.)
• Knowledge of AV rack building and equipment mounting best practices
• Familiarity with basic networking concepts (IP addressing, VLANs, switches)
• Comfortable using hand and power tools for installation work
• Ability to read and understand technical blueprints and wiring diagrams

Soft Skills

• Strong problem-solving abilities and attention to detail
• Excellent time management and ability to work independently
• Good communication skills for coordinating with team members and clients
• Professional appearance and customer-service orientation
• Ability to adapt to changing project requirements and priorities

Other Requirements

• Valid driver’s license with a clean driving record
• Reliable personal vehicle for travel to job sites
• Ability to pass Enhanced DBS Check
• Eligible to work in the UK

• Experience with Dante audio networking or other AVoIP…