Customer Service Assistant

Job Opportunity:
Customer Service Assistant – 12-Month Fixed-Term Contract

Location:

Avonmouth, Bristol Salary: £26,000 per annum Full-Time | Office-Based | Monday to Friday

Contract:

12-month temporary contract (maternity cover)

Are you passionate about delivering exceptional customer service and supporting sales teams? We’re looking for a proactive and organised Customer Service Assistant to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.

You’ll play a vital part in supporting the sales function, providing day-to-day administrative and technical support to ensure smooth operations. This is a fantastic opportunity to work in a fast‑paced environment where no two days are the same.

• Provide first‑class customer service to the salesforce, contractors, and suppliers
• Process orders and invoices accurately and efficiently
• Assist with technical queries and support sales enquiries
• Liaise with team members to resolve order and stock‑related queries
  
  Support with delivery and haulage issues when they arise
• Contribute to the effective delivery of new projects
• Perform general administrative duties: data entry, scanning, filing
• Ensure adherence to Health & Safety standards at all times

• Previous experience in customer service, administration or sales support
• Ideally from a construction, manufacturing, or technical background
• Confident using Microsoft Office (Excel, Word, Outlook)
• Experience using Net Suite is a plus

• Strong organisational and time management skills
• Excellent verbal and written communication
• Team player with a flexible, can‑do attitude
• Able to multitask and prioritise in a busy environment

• Competitive salary of £26,000
• 25 days annual leave + bank holidays
• Office closure during Christmas
• Supportive, collaborative team environment
• Great experience with a respected name in the industry