Banking Customer Success Lead
Job in
Bristol, Washington County, Virginia, 24202, USA
Listed on 2026-06-02
Listing for:
Penn Community Bank
Full Time
position Listed on 2026-06-02
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Penn Community Bank, located in Bristol, Virginia, is seeking an experienced professional to manage the Customer Success Specialists and ensure high-quality service delivery. This role involves leading a team, handling customer resolutions, and ensuring compliance with banking regulations.
The ideal candidate will have at least three years of call-center experience, preferably in financial services, and outstanding leadership and communication skills. A four-year degree or equivalent experience is preferred. This is a great opportunity to shape customer experiences and contribute to business growth.
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