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Guest Experience Lead — Front Desk
Job in
Bristol, Washington County, Virginia, 24202, USA
Listed on 2026-06-30
Listing for:
Hard Rock Hotel and Casino
Full Time
position Listed on 2026-06-30
Job specializations:
-
Customer Service/HelpDesk
English Customer Service, Customer Service Rep
Job Description & How to Apply Below
Hard Rock Hotel and Casino in Bristol, Virginia is seeking a Front Desk Agent responsible for checking guests in and out, managing daily reports, and ensuring superior customer service. The ideal candidate should have strong communication and organizational skills.
The role includes assisting guests with inquiries, transactions, and room management, making it essential to deliver a positive experience for every guest. The position offers a pay range of $14 to $19 hourly.
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